澳洲留学生作业代写:CRM系统

CRM可以追溯到上世纪80年代，当时美国联合航空公司(United Airlines)首次开设了CRM课程。CRM的根本发展可以追溯到1979年美国国家航空航天局举办的一个研讨会。1979年的会议是机组人员资源管理历史上的一个重要转折点，因为它为探索与人为失误相关的事故数量增加提供了基础(航空知识，2010)。这次会议被认为是美国国家航空和宇宙航行局(NASA)研究的成果，该研究旨在探索航空运输事故增加的原因。美国国家航空和宇宙航行局的研究在会议上提出，提到了最近事故中的人为失误，列举了许多因素，包括沟通失败、决策延迟或错误、领导能力等。正是在这次会议上，驾驶舱资源管理(CRM)这个标签开始被用来指通过在飞行甲板上使用人力资源来努力减少飞行员在飞行过程中的失误的训练机组人员的过程(Helmreich, Merrit和Wilhelm, 1999)。这次会议召集了美国的主要航空公司，出席会议的一些航空公司承诺实施培训计划，以确保飞行员在飞行过程中得到如何利用人力资源的良好培训。

澳洲留学生作业代写:CRM系统

CRM can be traced to1980s when United Airlines first started CRM classes. The root development of CRM can be traced back to a workshop that was held in 1979 by National Aeronautics and Space Administration. The 1979 conference was an important turning point in the history of Crew Resource Management as it provided the base for exploration of the increased number of accidents that were related to human error (Aviation Knowledge, 2010). The conference was considered an outgrowth of NASA research which was aimed at exploring the cause of increased air transport accidents. The NASA research, which was presented in the conference, made reference to human error in the recent accidents citing a number of factors including failure for communication, delayed or wrong decision making, leadership, and others. It was during this meeting that the label Cockpit Resource Management (CRM) came to be used to refer to the process of training crews in efforts to reduce human pilot error during flight through use of human resources on the flight deck (Helmreich, Merrit and Wilhelm, 1999). This conference had brought together major carriers in United States and a number of carriers present became committed to put in place training programs that would ensure pilots were well trained on how to harness human resources during flight.